Tesco Extra, Redruth

2 Reviews
Tesco Extra
Station Rd, Carn Brea Industrial Estate
TR15 3QJ Redruth
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updated 6 days ago Yext PowerListings

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Tesco Stores


Tesco, Supermarket, Convenience Store, Grocery Store, Produce Market
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30 September 2017

Funny old thing but when you see a very prominately displayed offer(HP laptops) and a notice telling you to take the empty box ( loads all piled up) to the technology counter to make your purchase you expect to be buying a lap top. Not at this store though. Loadsa empty boxes and not a laptop to be had. As requested by a quite sullen and disinterested member of staff I left my name and contact number as 2 Laptops were due in today. The promised phone call hasn't happened. No update and no laptop. That OK. I'm sure Curry will be glad to have the business. There is absolutely zero customer service in this store.......and apparently no effective management either.

more than 6 months ago

On filling my trolley with 3bags slate chippings and 2 bags compost I struggled to the nearest check out and paid for goods when I asked for assistance I was told to go to customer services !!! As this would require more pushing I decided to go out regardless! When passing Security Guard I remarked Never see a strong man when you need one his reply was I haven't. Seen one either !! Normally I would have laughed at this but as 70yr old lady I felt invisible !!! Where is help when you want it??

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